Privacy Policy

Last Updated: December 20, 2025

1. Introduction

Welcome to ModTrace ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you used our services, including our website and desktop application.

2. Information We Collect

Discord Information

When you log in via Discord, we collect your Discord ID, username, and email address to manage your account and authentication.

ER:LC Server Data

We process logs and player interaction data from your ER:LC servers as part of our core logging service.

PRC API Keys

If provided, we securely store Police Roleplay Community (PRC) API keys to facilitate integration with your server.

Payment Data

Payments are processed through Stripe. We do not store your full credit card details on our servers.

3. Analytics and Tracking

We use Matomo Analytics and a custom internal "Science" tracking system to understand how users interact with our platform. This helps us improve our services and identify issues. This data is anonymized where possible.

4. How We Use Information

  • To provide and maintain our Service.
  • To notify you about changes to our Service.
  • To provide customer support.
  • To monitor the usage of our Service.
  • To detect, prevent and address technical issues.

5. Data Security

The security of your data is important to us. We use industry-standard encryption and security measures to protect your information, including your sensitive API keys.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us through our Discord server.